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  Title Copies
The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home 
Year: 2004 
ISBN: 0865715157 
ISBN 13: 9780865715158 
 1 
Self-Discipline: How To Build Mental Toughness And Focus To Achieve Your Goals 
Year: 2019 
ISBN: 1795743735 
ISBN 13: 9781795743730 
 1 
Classroom Assessment: Enhancing the Quality of Teacher Decision Making 
Year: 2002 
ISBN: 0805836020 
ISBN 13: 9780805836028 
 1 
The Quality of Work: A People-Centred Agenda 
Edition: 1 
Year: 2000 
ISBN: 0195414799 
ISBN 13: 9780195414790 
 1 
Career Achievement: Growing Your Goals 
Edition: 1 
Year: 2010 
ISBN: 0073377007 
ISBN 13: 9780073377001 
 1 
Office Systems : People, Procedures, and Communications, Second Edi 
ISBN: 0772528616 
ISBN 13: 9780772528612 
 1 
Competing for Customers and Winning with Value: Breakthrough Strategies for Market Dominance 
Year: 2006 
ISBN: 0873896807 
ISBN 13: 9780873896801 
 1 
Microeconomics, Fifteenth Canadian Edition 
ISBN: 0133910431 
ISBN 13: 9780133910438 
 1 
The Administrative Professional 
ISBN: 0176648380 
ISBN 13: 9780176648381 
 1 
Managing for Quality and Performance Excellence 
Edition: 9 
Year: 2012 
ISBN: 1285069463 
ISBN 13: 9781285069463 
 1 
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