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  Title Copies
Advanced Analytics and AI: Impact, Implementation, and the Future of Work (Wiley Finance) 
Edition: 1 
Year: 2018 
ISBN: 1119390303 
ISBN 13: 9781119390305 
 3 
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series) 
Edition: 1 
Year: 2004 
ISBN: 007144453X 
ISBN 13: 9780071444538 
 1 
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed 
Edition: 1 
Year: 2004 
ISBN: 9352603524 
ISBN 13: 9780071441193 
 6 
The McGraw-Hill 36-Hour Course in Business Writing and Communication, Second Edition (McGraw-Hill 36-Hour Courses) 
Edition: 2 
Year: 2010 
ISBN: 0071738266 
ISBN 13: 9780071738262 
 1